Mid-Toronto Values

Respect : We respect the needs, uphold the dignity and value the contributions of the diverse individuals and communities who we serve and with whom we work. Diversity enriches and strengthens us as an agency. We are responsive to the individual and social factors that affect service needs and access.

Caring : We value compassion, empathy and self-determination for our clients, for our communities and for each other. We strive to provide a safe, friendly and caring environment where people have a sense of belonging.

Excellence : We strive for excellence and integrity in planning, delivering, evaluating and adapting services. We are honest, open and accountable to each other, our clients, our funders and our communities. We value teamwork and continuous learning in our quest for excellence.

Pride : We are immensely proud of the work we do. We are rewarded by our knowledge that we make a difference to each other, to our clients and to our communities.